BenQ would like to announce changes to its support and sales of Interactive Flat Panels (IFP) following Steljes Ltd, its sole distributor, going in to administration on 23 May 2016.
The onsite warranties and technical support on units sold to reseller partners before 20 May 2016 were sold and managed by Steljes Ltd. BenQ is unable to comment on the status of these warranties, however it can confirm that the default warranty supplied by BenQ UK Ltd to Steljes Ltd was a return to base warranty (RTB) and is now legally the remaining warranty. However with BenQ’s commitment to UK education, the decision has been made to take over and honour these onsite warranties sold by Steljes Ltd before administration.
For products imported into the UK by BenQ after 20 May 2016, BenQ will supply the warranty support directly, using its existing customer service centre and its UK onsite service partner for continued quality service.
As end user, if you have your invoice date before 3 June 2016, please register your product online to get the on-site engineer service provided by BenQ before 30 September 2016.
For any questions or queries regarding your warranty, please contact us by calling our customer service centre: 0207 216 0039.
About BenQ Corporation
Founded on the corporate vision of “Bringing Enjoyment ‘N’ Quality to Life”, BenQ Corporation is a world-leading human technology and solutions provider aiming to elevate and enrich every aspect of consumers’ lives. To realize this vision, the company focuses on the aspects that matter most to people today – lifestyle, business, healthcare and education – with the hope of providing people with the means to live better, increase efficiency, feel healthier and enhance learning. Such means include a delightful broad portfolio of people-driven products and embedded technologies spanning digital projectors, monitors, interactive large-format displays, audio products, cloud consumer products, mobile communications and lifestyle lighting. Because it matters.
About BenQ Group
The BenQ Group is a $22+ billion powerhouse comprised of nearly 20 independent companies operating in over 30 countries across numerous industries with a combined workforce of over 100,000 employees. Each Group member is a recognized leader in its own field, contributing to the BenQ Group's vast resources, broad R&D, and distinct strategic strengths. By leveraging each company's vertical specialization to create true scale across horizontal markets, the BenQ Group controls a highly efficient value chain with the unrivalled ability to deliver critical components and world-class solutions in the following industries: TFT-LCD, green energy, fine chemicals and advanced materials, lighting, IC design, precision components, system integration, branded business, and service. The Group is committed to profitable and sustainable businesses that share its long-standing vision of Bringing Enjoyment 'N' Quality to Life. The BenQ Group companies are: BenQ Corporation, AU Optronics Corporation (world's top manufacturer of large-size TFT-LCD panels), Qisda Corporation, Darfon Electronics Corporation, BenQ ESCO Corp., BenQ Materials Corp., BenQ Guru Corp., BenQ Medical Center, BenQ Medical Technology Corp., BenQ AB DentCare Corp., Daxin Materials Corp., Dazzo Technology Corp., Darwin Precisions Corp., Lextar Electronics Corp., LILY Medical Corp. and Raydium Semiconductor Corp.