BenQ Honours Onsite Warranties on its Interactive Flat Panels sold by Steljes Ltd* before Administration.
BenQ would like to announce changes to its support and the sale of interactive flat panels (IFP) following Steljes Ltd, its sole distributor, going in to administration on 23rd May 2016.
The onsite warranties and technical support on units sold to reseller partners before 20th May 2016 (to end users before 3rd Jun 2016) were sold and managed by Steljes Ltd. BenQ is unable to comment on the status of these warranties, however it can confirm that the default warranty supplied by BenQ UK Ltd to Steljes Ltd was a return to base warranty (RTB) and is now legally the remaining warranty. However with BenQ’s commitment to the UK education channel, the decision has been made to takeover and honour these onsite warranties sold by Steljes Ltd* before administration.
For product imported into the UK by BenQ after the 20th May 2016 (to end users after 3rd Jun 2016), BenQ will supply the warranty support directly, using its existing customer service centre and its UK onsite service partner for continued quality service.
*Only including BenQ IFP sold to resellers before the 20th May 2016 (to end users before 3rd Jun 2016) & the warranty will need to be validated online before 30th September 2016.
For any questions or queries regarding your warranty, please contact us by calling our customer service centre: 0207 216 0039
Terms & Details Required
Please be friendly reminded that if your product has been purchased before the 3rd of June 2016, it is binding for you to register it within the 30th of September 2016.
BenQ reserves the right for final approval of the warranty.
Please be informed that the most efficient way to register your product is to visit http://onsitewarranty.benq.co.uk/
Many thanks for your interest and cooperation.