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Contact Us: Service & Warranty
Please note that this is for customers in European countries only. If you are in another region please click here to visit our global support page where you can select your country.

For BenQ Mobile products please ensure 'mobile phone' is selected from the product menu or call the hotlines here. We are unable to offer Mobile support via email.

There is no need to pre-register your warranty, however please keep proof of purchase.

All IT & CE warranty claims must be made by telephone to our help desk on 0207 216 0039.

Please do not email your claim, we are unable to process warranty claims via email.

 
Fields marked with an asterisk (*) are required.

Product Information
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Purchase Date *
To help us provide support please enter the serial number of your product.
Serial Number *
Problem Description
Please provide a short summary of your query in the subject field, followed by a detailed explanation in the description field below it.
Subject *
Detailed explanation *
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Existing RMA Case
If you already have a case open with BenQ customer support, please enter the RMA number for that case here.
RMA Number
Personal Data
  First name *
  Last name *
  Company
Email Address *
Phone Number *
Fax Number
Address *
Address
Postcode *
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BenQ UK Ltd. Vat No. 713005001 – Registered in England 3462488
Registered address: 7/10 Chandos Street, Cavendish Square, London, W1G 9DQ